This autumn our team of experts is bringing together three interactive sessions to give you an overview of 3 ServiceNow modules – Customer Service Management, HR Service Delivery and Configuration Management Database (CMDB). Each workshop lasts 3 hours and covers the most important aspects of all solutions – everything you should know and you may need. Sign up and graduate with us!
![University of CSM](https://alps.devoteam.com/wp-content/uploads/sites/16/2023/08/The-University-of-CSM.jpg)
Online | 26th September 2023 | 10:30 AM – 1:30 PM CET
The University of Customer Service Management (CSM)
Find out how to help your organisation transform and optimise your customer service offerings, delighting customers and service agents alike.
![University of HRSD](https://alps.devoteam.com/wp-content/uploads/sites/16/2023/08/unviersity-1296x729.jpg)
Online | 5th October 2023 | 10:30 AM – 1:30 PM CET
The University of HR Service Delivery
Find out how to help your organisation to transform and optimise its HR services, and how to overcome the most common challenges using best practices.
![Univ of CMDB](https://alps.devoteam.com/wp-content/uploads/sites/16/2023/08/The-University-of-HRSD.jpg)
Online | 19th October 2023 | 10:30 AM – 1:30 PM CET
The University of CMDB
Find out how to maintain a healthy CMDB, that is always up to date and accurate and get your organisation’s configuration management back on track.
![ServiceNow](https://alps.devoteam.com/wp-content/uploads/sites/16/2021/02/Servicenow-2-1296x864.jpg)
Certified ServiceNow Experts at your service
ServiceNow can empower your employees and clients with digitalized workflows, and Devoteam, as the #1 preferred Partner in the EMEA, is eager and ready to help make your digital transformation journey a success. Ready to see what we can bring to the table?