Join us to hear how ServiceNow’s CSM solution, with customer experience at the forefront, can help your organisation to transform and optimise your customer service offerings, delighting customers and service agents alike. Hear from ServiceNow about the latest trends in the marketplace, along with practical real-world advice from Devoteam about implementation approaches and best practices. You will have an opportunity to engage with our subject matter experts via breakout rooms, polls, and Q&A.
This workshop is suited to organisations at all stages of their CSM journey – whether completely new to ServiceNow, using ServiceNow elsewhere in the organisation, or an existing CSM user looking for some help.
Speakers
Related insights
February 28, 2023
3 key Customer Service Management updates in the ServiceNow Utah release
You can clearly see that in the latest ServiceNow release - Utah, the focus is set on enhancing the user experience thus improving the relationship with your customers. Let’s take a look at the most important updates.
Read more
