The University of CMDB
Configuration Management Database, or the CMDB, is essential to effective operations of most organisations. However, keeping a healthy CMDB, that is always up to date and accurate is a challenge. For some organisations it seems impossible and is a challenge that must be addressed.
Does this sound familiar? If so, you’ve arrived at the right place. Welcome to The University of CMDB – an interactive workshop for service management professionals who seek to get their organisation’s configuration management back on track.
Join us to hear about the most common challenges faced and learn how you can use best practice to overcome them.
There is only a limited number of spots available, so register today!
The next workshop takes place on Thursday 13th June 2024, 9:30 AM – 11:30 AM (GMT)
Meet our speakers
Matt Felgate
ServiceNow Principal Lead Architect
Value-driven ServiceNow Principal Lead Architect offering a decade of ServiceNow implementation and platform management experience underpinned by over 10 years’ experience of managing best in class Service Management teams aligned to ITIL best practice.
Sebastian Greger
Director ServiceNow (PMP) at Devoteam
A functional IT consultant and program / project manager with 10 years of experience in the areas of process digitization and automation (especially ITIL and eDiscovery processes) as well as software implementation / transformation (especially ServiceNow). I have worked for many different enterprise size customers and led large international teams to successfully complete complex transformation programs.
Agenda
- Welcome and Introduction
- CMDB on the Now Platform
- CMDB Value
- CMDB Challenges
- The CMDB Journey
- CMDB Maintenance Best Practices
- New and Upcoming Features
- Conclusion
If you have any questions on the University of CMDB, please fill in your details and a member of our team will be in touch.
