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ServiceNow Training program

We are hiring in Prague, Ostrava and Bratislava!

Join our training program to learn how to work with the ServiceNow Platform. Once you pass the final exam, you will be able to use your knowledge on our team in the role of a Senior IT Consultant and become a specialist in different areas such as ITSM, Customer Service, HR, IT Operations, and others.

Boost your career with Devoteam and receive the Certified System Administrator (CSA) certification, which will enable you to be part of exciting international projects!

ServiceNow Training program Prague
ServiceNow Training program Prague

About the program What can I expect from the training?

The ServiceNow Training program provides you with:

Intensive training

Intensive course aimed at providing you with the fundamentals of working with ServiceNow.

ServiceNow CSA certification

The training is finished by certification (CSA). If not successful on first attempt, it’s possible to repeat it, so don’t worry!

On-site training

The training will take place in-person at our offices in Prague, Ostrava or Bratislava.

1st day contract

You will have a contract with Devoteam from the very first day – all participants will be our employees.

Where can I apply?

We are hiring in three different locations! Are you located in or close to Prague, Ostrava, or Bratislava? Then apply in your city of choice today!


Czech Republic


Czech Republic



Read what our alumni had to say about the program

The program helped me to unlock my potential and kickstart my career in IT.

Marina Leksina Program alumna

The program provided me with a welcoming and multicultural environment, where I could feel a good culture fit from the very beginning.

Jan Kratochvíl Program alumnus

The program and its lectors showed me the way around the platform in such a comprehensible way that I was able to help our clients right away.

Barbora Štefková Program alumna

Business Automation

What is ServiceNow?

Learn to work with a cutting-edge cloud platform.

ServiceNow is a platform which allows for the automatization of IT processes for medium and large organizations. It offers a wide range of products, which are realized through the cloud platform, and which automatize and operate relationships during the realization of services throughout the entire organization.

At Devoteam, we believe that our clients should work on the projects that make a difference for them and their eco-system. ServiceNow is the enterprise platform (and trusted partner) which enables us to structure, automate and release routine tasks and focus on our client’s core business. We call it #TechforPeople. To help our clients to achieve maximum potential, reach their goals and win their digital battles, we founded Devoteam International Centre of Excellence (ICE).

We brought all our ServiceNow expertise together. As a Double Gold ServiceNow partner we believe our customers deserve this concentration of knowledge. We aim to leverage our expertise and practices to deliver the best services to our customers. For our ServiceNow offer, the ICE team is a key resource.

Do you want to learn more about ServiceNow? Just wait for the training. Or if you are eager to know more, click the link below:

Discover ServiceNow

Get a feel for what we do. After the training, you will get to work
on projects just like these.

Husqvarna ‘meets customers in their gardens’ with ServiceNow FSM

The challenge Husqvarna is one of Sweden’s most trusted businesses…

Coca-Cola HBC gains visibility into its entire project universe

The challenge Coca-Cola HBC is a key strategic partner that…

The power of partnership: How Topdanmark improved risk management with ServiceNow IRM and Devoteam

The snapshot The challenge Topdanmark, Denmark’s third-largest non-life insurance company,…

Unlocking value through UX with The City of Copenhagen and ServiceNow

The challenge As one of Denmark’s largest employers with 45,000+…

Bachem discovers the power of low-code with Devoteam

The challenge Bachem is a Swiss industry leader in the…

Ministry of HRSD reaps the benefits of efficient service management

The snapshot The challenge When the Ministry of Human Resources…

Copenhagen Airports optimizes the IT infrastructure with ServiceNow Discovery

The snapshot The challenge Copenhagen Airport, commonly referred to as…

Asahi Europe & International takes their automation to the next level with ServiceNow ITSM Pro

Reducing the number of incidents and increasing the speed of their resolution.

About us Who are we?

Devoteam has supported more than 1,000 clients on their workflow implementation journey. Here’s how they benefit from our technical expertise, agile approach and creative vision.

15 countries served
1000+ customers
750+ tech experts
200+ advisory consultants

A proud partner of the best in class

With 25 years of service management expertise, we streamline strategic evolution of our clients in innovative and exciting ways.

They always receive the best bespoke solutions from our team of hundreds of experts across 18 countries – we’ve supported thousands of clients across EMEA and beyond.

With a firm focus on customer-centric design, our management consultants always work in synergy with our delivery experts to drive holistic transformation – so every element of their enterprise is aimed towards excellence.

Their full ServiceNow platform coverage and expertise is backed by the collective brainpower of our International Centres of Excellence (ICE) in Toulouse and Prague – as well as our status as ServiceNow Elite Partner and Global IT Workflow Partner of the Year 2021. With an award-winning partner by your side, there’s no limit to what you can achieve.

Want to find out more about our local entity in the Czech Republic, Slovakia, Austria and Switzerland?

ServiceNow Elite Partner
ServiceNow Authorized Training Partner badge
ServiceNow Global Partner Award Winner 2021
ServiceNow EMEA Partner Award Winner 2021
ServiceNow Regional Partner Award Winner 2020

Do you have a question about the program? See our frequently asked questions:

We will hold the program continuously throughout 2023 at our offices in Prague, Ostrava and Bratislava. You may apply any time you desire.

See the “qualifications” section of the individual job listings above. Applicants who meet the necessary requirements will be admitted into the selection procedure, from which we will pick the participants.

Yes. All of the candidates who will successfully pass through the selection procedure will be employed by Devoteam from the first day of the training.

The entire training will be conducted in English since non-Czech speaking candidates will be allowed to take part as well.

Your level of English is tested during the selection procedure, the required level is at least B2 (communicative).

Yes, all of our employees receive the required gear on their first day of employment.

We understand that everyone might not be able to complete the exam on the first attempt and that your performance might be impacted by nervousness, for example. Therefore, you will be able to repeat the exam. Failure to complete the exam may not mean an automatic termination of your employment during the trial period.

ServiceNow truly is a very vast platform, however, there is no reason to be worried. The maximum amount of support will be given to our employees both during and after the training. We have a great team of colleagues, who are always ready to advise and help you.

Of course. The training is designed so that every selected candidate is able to pass it. The entire program is set up so that everyone can learn everything necessary, regardless of whether they have prior experience with ServiceNow or not. It is not a requirement.

There is a mentoring system in place at Devoteam. Each consultant has their mentor, a senior consultant, who helps them along their career path. During the trial period, each consultant also has their own “uncle”, with whom he is in intense contact with and resolves any needs related to the job of a consultant. Additionally, he also has the option to talk everything over with an HR representative, with whom he will meet several times during the trial period.

Our goal is to involve new consultants with our projects as soon as possible.

Do you have any questions we could clear up?
Looking to apply to a course later in the year?


Don’t hesitate and get in touch with us today!

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