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ServiceNow Training program – Prague

Join our four-week training program to learn how to work with the ServiceNow Platform. Once you finish this training, concluded by a final exam, you will be able to use your knowledge on our team in the role of Technical Consultant and become a specialist in different areas such as ITSM, Customer Service, HR, IT Operations, and others. We are hiring in Prague, Ostrava and Bratislava!

Boost your career with Devoteam and get certified, which will enable you to be part of international projects and teams as an IT Technical Consultant at our company!

ServiceNow Training program Prague
ServiceNow Training program Prague

About the program What can I expect from the training?

The ServiceNow Training program provides you with:

2+2 weeks of intensive training

After the two-week training itself, there will then be two to three weeks of self-study concluded by your exam.

ServiceNow CSA certification

The training is finished by certification (CSA). If not successful on first attempt, it’s possible to repeat it.

On-site training in Prague

If Covid-19 restrictions allow for it, the training will be held on-site at our office in Prague.

1st day contract

You will have a contract with Devoteam from the very first day – all participants will be our employees.

When will the course take place? We will hold the program four times in 2022!


The course has concluded.


The course has concluded.


The course is in progress.


HIRING NOW! Apply below!

Where can I apply?

We are hiring in three different locations! Are you located in or close to Prague, Ostrava, or Bratislava? Then apply in your city of choice today!


Czech Republic


Czech Republic



Don’t take our words for it:
Here are some words from our program alumni!

Business Automation

What is ServiceNow?

Learn to work with a cutting-edge cloud platform.

ServiceNow is a platform which allows for the automatization of IT processes for medium and large organizations. It offers a wide range of products, which are realized through the cloud platform, and which automatize and operate relationships during the realization of services throughout the entire organization.

At Devoteam, we believe that our clients should work on the projects that make a difference for them and their eco-system. ServiceNow is the enterprise platform (and trusted partner) which enables us to structure, automate and release routine tasks and focus on our client’s core business. We call it #TechforPeople. To help our clients to achieve maximum potential, reach their goals and win their digital battles, we founded Devoteam International Centre of Excellence (ICE).

We brought all our ServiceNow expertise together. As a Double Gold ServiceNow partner we believe our customers deserve this concentration of knowledge. We aim to leverage our expertise and practices to deliver the best services to our customers. For our ServiceNow offer, the ICE team is a key resource.

Do you want to learn more about ServiceNow? Just wait for the training. Or if you are eager to know more, click the link below:

Discover ServiceNow

About us Who are we?

Devoteam has supported more than 1,000 clients on their workflow implementation journey. Here’s how they benefit from our technical expertise, agile approach and creative vision.

15 countries served
1000+ customers
500+ tech experts
200+ advisory consultants

A proud partner of the best in class

With 25 years of service management expertise, we streamline strategic evolution of our clients in innovative and exciting ways.

They always receive the best bespoke solutions from our team of hundreds of experts across 18 countries – we’ve supported thousands of clients across EMEA and beyond.

With a firm focus on customer-centric design, our management consultants always work in synergy with our delivery experts to drive holistic transformation – so every element of their enterprise is aimed towards excellence.

Their full ServiceNow platform coverage and expertise is backed by the collective brainpower of our International Centres of Excellence (ICE) in Toulouse and Prague – as well as our status as ServiceNow Elite Partner and Global IT Workflow Partner of the Year 2021. With an award-winning partner by your side, there’s no limit to what you can achieve.

Want to find out more about our local entity in the Czech Republic, Slovakia, Austria and Switzerland?

ServiceNow Elite Partner
ServiceNow Authorized Training Partner badge
ServiceNow Global Partner Award Winner 2021
ServiceNow EMEA Partner Award Winner 2021
ServiceNow Regional Partner Award Winner 2020

Do you have a question about the program? See our frequently asked questions:

We will hold the program 4 times in 2022 – in March, June, September and November – at our offices in Prague (Ovocný trh 8, Prague 1). Devoteam will take care of travel and accomodation for all of the non-Prague office (Ostrava and Bratislava) participants.

Effective anti-covid measures will be observed during the training, we are actively and carefully observing the situation.

The training is aimed at juniors as well as seniors. Applicants who meet the necessary requirements (see the qualification section of the job listing) will be admitted into the selection procedure, from which we will pick the participants.

Yes. All of the candidates who will successfully pass through the selection procedure will be employed by Devoteam from the first day of the training.

The entire training will be conducted in English since non-Czech speaking candidates will be allowed to take part as well.

Your level of English is tested during the selection procedure, the required level is at least B2 (communicative).

Yes, all of our employees receive the required gear on their first day of employment.

The training with our certified trainers will take place over the course of two weeks. The following two to three weeks will be reserved for self-study and preparation for the final ServiceNow CSA (Certified System Administrator) exam, the exact date of which will be picked by each candidate individually.

We understand that everyone might not be able to complete the exam on the first attempt and that your performance might be impacted by nervousness, for example. Therefore, you will be able to repeat the exam. Failure to complete the exam may not mean an automatic termination of your employment during the trial period.

ServiceNow truly is a very vast platform, however, there is no reason to be worried. The maximum amount of support will be given to our employees both during and after the training. We have a great team of colleagues, who are always ready to advise and help you.

Of course. The training is designed so that every selected candidate is able to pass it. The entire program is set up so that everyone can learn everything necessary, regardless of whether they have prior experience with ServiceNow or not. It is not a requirement.

There is a mentoring system in place at Devoteam. Each consultant has their mentor, a senior consultant, who helps them along their career path. During the trial period, each consultant also has their own “uncle”, with whom he is in intense contact with and resolves any needs related to the job of a consultant. Additionally, he also has the option to talk everything over with an HR representative, with whom he will meet several times during the trial period.

Our goal is to involve new consultants with our projects as soon as possible.

Still unsure about something? Don’t hesitate to leave us a message and we will get back to you as soon as possible! 

Feel free to ask us anything!