Why do 86% of organisations which fully use AI provide better CX

86% of organisations that fully utilise artificial intelligence (AI) in their workflows see an improved experience for their customers, a staggering number that highlights the value of intelligent automation.

Despite new technologies and stronger best practices in IT, AI can still help overcome common organisational challenges such as:

  • Reducing budgets and financial pressures
  • Attracting and retaining talent
  • Understanding and using increasingly larger data sets

Download this eBook to explore 3 benefits your organisation can enjoy by implementing ServiceNow’s predictive intelligence and intelligent automation.