ServiceNow
Strategic Portfolio Management
Bridge the gap between technology and your business objectives. Align IT investments, resources and projects with the overall strategy of your enterprise in order to make well-informed decisions and drive consistent growth. Discover more in our ServiceNow SPM Service Catalogue.
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Our Strategic Portfolio Management Services
The PPM allows your organization to align their investments and operational activities with the enterprise goals to respond swiftly to market changes.
Main Customer Challenges
- No global project overview
- Absence of workload visibility, difficult Cost Management, Insufficient prioritization
- Multiplication of project reporting, difficulties with the progress measurement
- Multiple silos within the organization
- Insufficient control for project changes and related impact
Devoteam Response
- Dashboard visibility on Health, Cost, Time & Value, Quality, Resources
- Standard methodology: PMI, PRINCE2, Scrum Agile
- Kanban board for Planning & Execution
- Risk register to identify and control impacts
Key Customer Benefits
- Enhanced team collaboration
- KPIs Monitoring of Portfolios/Programs/Projects in the real-time
- Decisions and Approvals are captured and kept “on the file”
- Risk reduction when something “goes wrong”
- Workflow automation & approvals
- Investment Planning & Execution prioritized on Business Value
Implementation times and other estimates are subject to discussion and variability across projects. Contact us for more details.
The Application Portfolio Management (APM) provides a comprehensive view of business applications used in your organization. It identifies applications whether to invest, maintain, replace or retire.
Main Customer Challenges
- No Application Strategy related to Enterprise Objectives to support the business
- Lack of Criticality of Business Application (BA) to see what “drives the business”
- Missing or inaccurate data in a central repository
- Lack of Business Application Management to make
decisions
Devoteam Response
- Create a capabilities map on Business Processes
- Involve BA Owners and Establish Certification rules
- Set-up Technology Portfolio Management
- Track app availability, End of Life, End of Support
- Define BA Strategy & Goals
Key Customer Benefits
- Gain a Centralised Repository with accurate information about all BAs
- Understand the Cost, Quality, Usage and Risks of BAs
- Leverage a Business Application Roadmap
- Align Business Application Portfolio with Enterprise Business Strategy
Implementation times and other estimates are subject to discussion and variability across projects. Contact us for more details.
Agile Management helps you to deliver projects more efficiently by managing and tracking development life cycles using an iterative, incremental and flexible approach. Scrum-Agile standard frameworks are applied.
Main Customer Challenges
- Project changes based on the “waterfall” methodology are heavy to implement
- Low end-user involvement during the implementation
- Generally, long time to market to deliver
- The requirement might change during the implementation
Devoteam Response
- Real-time collaboration
- Common Backlog definition & prioritization
- Kanban board to manage strategic & operational Planning & Execution
- Powerful dashboards monitoring trends and actuals
Key Customer Benefits
- Prioritizing features, iteration planning and review sessions
- Efficient team & project cooperation
- Involving stakeholders into the project
- Adopting Agile principles provide a better quality of delivery
Implementation times and other estimates are subject to discussion and variability across projects. Contact us for more details.
The SW Asset Management allows your organization to systematically track, evaluate and manage licenses and provide compliance and optimization.
Main Customer Challenges
- Risk of audit failure and compliance
- License waste – Over Purchasing / Underutilization
- Shadow IT
- Productivity lost due to lengthy and manual processes
Devoteam Response
- Process simplification and Software assets optimization
- Integration with other processes, such us: CMDB, Application Portfolio Management, Change, SecOps
- Integration with Cloud Services (AWS, MS Azure)
- Workflow process automation
Key Customer Benefits
- Regain IT budget by freeing up expensive IT staff and eliminating cloud/SW waste
- Compliance in place, ready for ad-hoc future audits
- Software asset portfolio optimization
- Clear software assets usage visibility
Implementation times and other estimates are subject to discussion and variability across projects. Contact us for more details.
The HW Asset Management processes allow you to optimize asset costs to deliver quality IT services.
Main Customer Challenges
- Slow IT Service delivery
- Inventory & Stock management
- HW lifecycle management
- Maintenance & warranty contracts
- HW licenses & Patch management
Devoteam Response
- Process simplification and Hardware assets optimization
- Hardware Model Normalization
- Integration with CMDB and Incident / Change Management / HR
- Asset Lifecycle Inventory & Automation
- Workflow process automation
- HW Stock optimization
Key Customer Benefits
- Clear Visibility about Hardware Asset
- Hardware LifeCycle management
- HW Audit Criteria Follow-up and Fulfillment
- Input for a Maintenance contract and Risk management
- Expenditure by Vendor, Asset disposal status
Implementation times and other estimates are subject to discussion and variability across projects. Contact us for more details.
Meet our SPM Domain Leaders
Start your journey today.
Explore new possibilities with our Strategic Portfolio Management offerings.
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A proud partner of the best in class
With 25 years of service management expertise, we streamline strategic evolution of our clients in innovative and exciting ways. They always receive the best bespoke solutions from our team of hundreds of experts across 18 countries – we’ve supported thousands of clients across EMEA and beyond. With a firm focus on customer-centric design, our management consultants always work in synergy with our delivery experts to drive holistic transformation – so every element of their enterprise is aimed towards excellence. Their full ServiceNow platform coverage and expertise is backed by the collective brainpower of our International Centres of Excellence (ICE) in Toulouse and Prague – as well as our status as ServiceNow EMEA Elite Partner of the Year 2023. With an award-winning partner by your side, there’s no limit to what you can achieve. Want to find out more about our local entity in the Czech Republic, Slovakia, Austria and Switzerland?
