ServiceNow has announced a significant restructuring of its global partner programme, resulting in a drastic reduction in the number of partners across all tiers. This strategic move is aimed at fostering deeper collaboration and expertise within the ServiceNow ecosystem.
The most notable change is the decrease in the number of Elite partners, dropping from 134 to just 79 worldwide. Premier, Specialist, and Registered partner tiers have also seen significant reductions. This reflects ServiceNow’s commitment to prioritising partners who demonstrate exceptional expertise, customer satisfaction, and commitment to the platform.
Devoteam is proud to announce its continued recognition as an Elite partner within this newly refined programme. Furthermore, Devoteam is one of only five Elite partners globally to hold all three Elite badges: Consulting & Implementation, Service Provider, and Reseller. This distinction underscores Devoteam’s comprehensive expertise across the entire ServiceNow portfolio.
Reinforcing its commitment to customer success, Devoteam boasts the highest customer satisfaction (CSAT) score among these five Elite partners, with an impressive rating of 4.8. This achievement highlights Devoteam’s dedication to delivering exceptional service and value to its clients.
We are thrilled to be recognised as a top Elite partner in ServiceNow’s partner programme! This achievement is a testament to our team’s deep expertise, unwavering commitment to customer success, and strong partnership with ServiceNow. We are confident that this refined programme will enable us to deliver even greater value and innovation to our clients.
