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How to succeed with ServiceNow DevOps

How to succeed with ServiceNow DevOps

DevOps is a software development method that emphasises communication, collaboration, and integration between software developers and information technology (IT) professionals. The goal of DevOps is to improve the speed and quality of software development and deployment, while also reducing the complexity of the process.

DevOps practitioners aim to automate the process of software delivery and infrastructure changes, in order to improve the reliability and stability of systems. The approach is based on the principles of agile software development and relies on a range of tools and technologies to facilitate collaboration and automation.

Main advantages of the ServiceNow DevOps

There are many advantages of using DevOps for a company – here are our top 5: 

  1. Faster software delivery: By automating the software delivery process and increasing collaboration between developers and IT professionals, DevOps can help a company release new software more quickly and efficiently.
  2. Increased efficiency: DevOps practices can help a company streamline its software development and delivery processes, resulting in increased efficiency and reduced operational costs.
  3. Improved software quality: By incorporating testing and monitoring into the software development process, DevOps can help identify and fix defects earlier in the development cycle, resulting in higher-quality software.
  4. Greater agility: DevOps enables a company to respond quickly to changing business needs by allowing teams to develop, test, and deploy software faster.
  5. Improved customer satisfaction: By releasing software updates more frequently and with fewer defects, a company can provide a better experience for its customers and increase customer satisfaction.

A key to the successful implementation of the ServiceNow DevOps

To succeed with DevOps using ServiceNow, you should follow these best practices:

  1. Adopt an agile mindset: DevOps relies on the principles of agile software development, which emphasises collaboration, flexibility, and continuous improvement.
  2. Automate as much as possible: ServiceNow provides a range of tools and technologies that can help automate various aspects of the software development and delivery process, including:
    – code integration,
    – testing,
    – deployment,
    – infrastructure management.
  3. Establish clear communication and collaboration: DevOps requires close collaboration between developers and IT professionals. ServiceNow can help facilitate communication and collaboration by providing a single platform for tracking and managing software development and delivery.
  4. Measure and track progress: ServiceNow includes a range of analytics and reporting tools that can help you track the progress of your DevOps initiatives and identify areas for improvement.
  5. Continuously improve: DevOps is an iterative process that requires ongoing experimentation and improvement. ServiceNow can help you identify opportunities for improvement and implement changes that will drive your DevOps efforts forward.

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