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ServiceNow ITSM Pro: Virtual Agent – the Asahi experience

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ITSM Pro Virtual Agent

For those looking to reinvent the way they approach incident resolution and provide an efficient, personalized experience to their customers and/or employees, the ServiceNow Virtual Agent is an obvious choice. Its in-depth yet simple-to-use features can help you drive business value immediately.

However, you do not need to take our word for it. Join us and hear the inspiring story of Asahi, which is already reaping the benefits of the Virtual Agent thanks to Devoteam’s aid. And your enterprise could be too – see how we can help you get the Pro effect and drive your automation forward.


Martin Štěpař
Martin Štěpař

Service Manager

Asahi Europe & International

Christian Proios

Solution Architect

Devoteam Alps & ICE

Timo Weber, Devoteam
Timo Weber

Advisory Solution Consultant


March 14, 2023

ServiceNow ITSM Pro: Virtual Agent – the Asahi experience